People complain. It's what we do. However, some complaints are valid. When trainees repeatedly complain about one aspect of training, it is time to listen.
Problem: Length of training - If your trainees are complaining about how long your training is, it is time to re-evaluate if all of the information is being explained is presented concisely. Wordy explanations make long reading assignments and long-winded trainers. Your trainees will take the information they need and tune out the rest. Or wordy explanations will confuse your trainees, and the trainer will spend more time re-explaining a concept.
Solution: Job Analysis - Evaluate what tasks trainees needs to be able to do when they are on the work floor? If they need to drive a forklift, what steps do they need to complete and what information do they need to know to drive a forklift? If they need to take customer calls, what steps do they need to complete and what information do they need to know to take customer calls? Only include that specific information that is applicable to the job.
Solution: K.I.S.S - Keep it Simple, Silly. You are smart and so are your trainees. However, training is not the time to show off your expansive vocabulary or vast understanding of the history of the industry. Tell the trainees what they need to know in simple terms.
Solution: Explain acronyms - If your industry or companies uses a lot of acronyms. Save time repeating and re-explaining acronyms to your audience.
We can help you adjust your training length.
Image: Andreea Laura Parlafes, The Noun Project